Services
Recruitment Support
Policy Review & Development
Managing Roles & Expectations
Positive HRM Programs
Performance Management
Exit Interviews
Employee Services
Other Services
Recruitment Services
At times you might feel the war for talent seething in your town. Attracting and retaining quality local staff, or reaching afar for the perfect person for the job, isn’t always straightforward! We can help with processes to identify the right type of candidates you want applying, utilize effective recruitment and selection techniques and settle that new key staff member into the team seamlessly.
Outsource some, or all of your hiring process
Candidate criteria development
Engaging and transparent advertisements
Interview questionnaires and training on how to interview effectively
Application reviews
Reference checks
Offer letter, employment contract, position description and other onboarding practices
Policy Review & Development
You might need an audit of your policies and procedures to ensure best practice, clarity and alignment with your business goals, or you might need to develop these documents from scratch. Either way, ensuring clear standards and policies helps employees to understand the requirements and minimizes potential business risks. Associated checklists, letters, guides, and other materials will often form part of your policies and procedures, and can all be generated to form a strong framework of ‘how we do business’ in your organisation!
Human resources and employment related policy, procedures, standards and guidelines
Want technical operating procedures? Ask us about these too!
Managing Roles & Expectations
A clear vision of how each work role contributes individually and collectively, towards the business’s objectives is invaluable! Ineffectiveness, double ups or gaps all eat up time and money, and can easily become a cause of dissatisfaction and frustration for employees as much as Managers or Business Owners. Developing or fine-tuning the roles within the business, including setting expectations, overall goals, tasks and responsibilities as well as mandatory and desirable skills and attitudes that reflect your culture, sets everyone up to succeed. This task can also include succession planning if required.
Position description development
Job analysis
Setting KPIs (also see Performance Management Services)
Department or job-redesign, restructures, downsizing or growth
Succession planning
Positive Employee Program Development
Do you want a reputation as an employer of choice? Attracting, engaging and retaining quality staff can be much easier with program that benefit employees. Flexible work practices promoting work life balance, formal and informal mechanisms for rewarding and recognizing top performances and encouraging a drive for success and other employee centred programs can be individually designed and developed for your business, with support through implementation. Make people WANT to work for you!
Development of reward and recognition initiatives
Flexible work practices/work life balance programs
Parental leave and other positive programs
You dream it, we create it
Performance Management
Meeting business goals, shouldn’t just be the managers focus. Maximising performance from your staff, has to start with clear expectations. Imagine if everyone knew what they needed to achieve and how to go about it! With everyone aligned, here’s comes increased productivity and business success. Once performance frameworks and processes are in place, misaligned or under-performing employees, can then be fairly and firmly requested to step up (without litigation risks), and driven employees will start hitting the mark. Dish out rewards and recognition and watch your motivated staff aim that little bit higher themselves, without having to wield a big stick.
Defining and quantifying organisational objectives
Setting measurable standards and KPIs
Constructive performance appraisals systems
Reward and recognition – formal and informal (Also see Positive employee programs)
Goal setting and behaviour modification
Performance discussion support – warnings, expected changes, formal letters, terminations
Employee Services
Formal letters, job applications and self promotion can feel like a challenging and daunting task. Let us help you share your message in a professional and articulate manner. Tell us about your background, skills or issue in your own words and we work the magic to transform it.
Sole trader, consultant or contractor capability statements
Communications to employers –applications for promotion, new job applications, formal feedback to employers such as anti-discrimination matters, bullying issues, safety complaints or other workplace rights matters and pay rise requests
Exit Interviews
Constructive criticism is a valuable tool for growth and development and undertaking an exit interview, will often bring to light employee dissatisfactions that you would never hear otherwise. Understanding weaknesses, is the first step in furthering strengths and opportunities. We can also use this feedback to determine approaches to increase employee engagement and retention. Cheap and easy way to boost your business.